Contact us
The fastest way to contact us is through the App. Sign in and tap Contact us on the home screen. Or if you prefer you can call us. We’re ready to help 24/7.
Calling from overseas?
(+61 2) 9155 7700 24 hours, 7 days
National Relay Service
Westpac welcomes calls through the National Relay Service. If you are deaf, hard of hearing, or have speech/communication difficulty, choose your access option detailed on the National Relay Service and provide our phone number (02) 9155 7714 when asked by the Relay Officer.
Interpreter Services
Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 132 032.
Remote Indigenous call centre
Our mob are ready to help you 9am-6.30pm, Mon-Fri (ACST). They can also arrange a free translator in some languages.
Subpoenas relating to Westpac
Subpoenas relating to Westpac Banking Corporation (which include the St George, Bank of Melbourne and BankSA divisions) should be served on our registered office and addressed to:
The Proper Officer
Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000
Please note the general amount for conduct money is $50.00 payable via EFT (details provided upon receipt of subpoena) or cheque made out to ‘Westpac Banking Corporation’.