Payment solutions
Why choose a Westpac payment solution?
Same-day settlement
Into your Westpac transaction account for fast access to your funds.
24/7 local support
Visit our support pages or call our Merchant Helpdesk to speak to a specialist.
Simple pricing and setup
Options for no setup or monthly terminal fees, lock-in contracts or additional hardware.
Fast payment options
Take payments on the go, in-store, by phone, online, or via your website.
What’s the right payment solution for my business?
EFTPOS Air mobile app
Take payments on your phone or tablet with no additional hardware required. Use this as your main payment device or as a backup.
EFTPOS machines
Choose from fixed or standalone terminals for use in-store, on the go, with point of sale integration and self-serve kiosk options.
Online payments & eCommerce
Take payments online, by phone and by mail, using our range of eCommerce and recurring billing solutions to suit your business.
Payment Solutions for your industry
Hair and Beauty
In a bustling salon, having secure and reliable payment options builds customer trust and your brand reputation.
Veterinary
Secure and streamlined payment options mean you can remain committed to providing superior pet care and support.
Retail
A successful retail business needs reliable and flexible payment options to boost cash flow and keep it thriving.
Hospitality
Integration with your point of sale means seamless orders, ensuring smooth operations and happy customers.
Ready to get started?
Call 1800 029 749 now
8am-8pm (Sydney time), Mon-Fri to speak to a payment solution specialist.
or
Help me choose
Not quite sure which options could suit your business? Use our handy comparison tool
Frequently asked questions
A merchant facility is a payment system that allows you to accept payments for your business. Examples include a mobile EFTPOS machine, an EFTPOS terminal that integrates with a point of sale (POS) system, or turning your phone into an EFTPOS terminal through a payment acceptance app. There are also online payment systems that enable a business to take one-off and recurring payments from bank accounts, and debit and credit cards.
Depending on the nature of your business, merchant facility payments could occur over the phone, online, at the counter, at the table, or on the go in a mobile business.
Every small business is different, so will benefit from different payment solutions including combinations of services. For example, you might have an EFTPOS machine on the counter and a virtual terminal for phone and mail payments out back.
Some EFTPOS terminals integrate with point of sale (POS) systems while others are standalone, meaning you manually key-in the amount to be paid. When choosing a merchant service, much will depend on your budget and the extra business features you’re prepared to invest in.
Then there are a variety of eCommerce payment gateways to choose from, plus systems for handling recurring payments automatically.
If you’re researching payment options, a good starting point could be our Payment Solution Selector Tool. Or request a callback from a member of our merchant services team for a chat about your specific needs.
In banking terms, a ‘merchant’ is anyone who sells products or services and takes payments through methods such as cash, EFTPOS (Electronic Funds Transfer at Point Of Sale), by phone or mail, or through an online payment gateway. A ‘merchant account’ in Australia is an arrangement between a bank and its customer, to facilitate such payment services.
There’s no simple answer to that question as the costs of having an EFTPOS machine or an eCommerce payment gateway can vary by system, volume of transactions, etc. Some payment solutions may work on a ‘pay as you go’ basis (such as our flat rate EFTPOS pricing option) while others may involve custom pricing based on anticipated turnover.
To get an idea of the cost of a merchant service that matches your specific needs, request a callback from a member of our merchant services team.
It’s worth carrying out research to help you identify the right payment system for your business needs. A great place to start could be our handy Payment Solution Selector Tool, which is designed to help you find payment services that may match your requirements.
With our EFTPOS machines, you can access your daily takings straight away through instant settlement. Settle your terminal(s) before 9.30pm (Sydney time) each evening and the funds will appear in your Westpac business transaction account instantly.
Help when you need it
More payment options
- Recurring billing for subscriptions or memberships
- Batch payments
- Compare all our EFTPOS solutions
- Help me choose a payment solution for my business
Things you should know
Applications for merchant services are subject to approval. Terms and Conditions and other fees and charges (PDF 105KB) apply. Full details are available on request.
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